Terms and Conditions

I. HOLDER AND OBJECT

The owner of the website nuecesfincalanoguera.com is MOLICLARA, S.L. with registered office  at Cl. Bonaplata, 51 Ent. 3rd of Barcelona with CIF: B64421860, dedicated to the sale of walnuts, registered in the Commercial Registry of Barcelona, ​​volume 39390, folio 71, page B343628.

It is hereby intended to regulate the conditions of use and access to the website, as well as the responsibilities arising from its use. From now on we will refer to the website as nuecesfincalanoguera.com

The use and/or utilization of nuecesfincalanoguera.com attributes the status of user, who declares that they know and accept the conditions without reservation or exception. general principles cited in this document.

nuecesfincalanoguera.com will give users the possibility of accessing the services, which concerns the corporate purpose of nuecesfincalanoguera.com, and only for this purpose, such as the online sale of walnuts.

These General Conditions will be automatically resolved by the extinction of the company MOLICLARA, S.L. or by the presentation of requests for bankruptcy, voluntary or necessary suspension of payments, bankruptcy, general transfer of assets in favor of creditors, cessation of the company's activities, request for removal or hold, etc.

If any clause included in these general conditions is declared, totally or partially, null or ineffective, such nullity or ineffectiveness will affect only said provision or the part thereof that is null or ineffective, the general conditions subsisting in all the rest, with such provision, or the part thereof that is affected, being considered not to have been established.

nuecesfincalanoguera.com has the telephone number 93 204 85 11 as well as the email address hello@fincalanoguera.com where the user can resolve any doubts that may arise.

 II. USER RIGHTS AND OBLIGATIONS

The conditions of access to nuecesfincalanoguera.com are subscribed  to the legal provisions in force at all times as well as to the principles of good faith and lawful use by the user, expressly prohibiting any kind of action that could be detrimental to nuecesfincalanoguera.com or third-party natural and/or legal persons.

nuecesfincalanoguera.com does not require registration on its website to simply browse, access or use the service in question. The user undertakes to make lawful, diligent and correct use of any information or content they have access to either through our website or other websites attached to nuecesfincalanoguera. com and all this under the principle of good faith and with respect at all times for current legislation. It is strictly prohibited to copy, reproduce, distribute, assign or modify the content of our website without our written consent.

The user/client must comply with the intellectual and industrial property rights that affect our website, nuecesfincalanoguera.com

The user/client of our website nuecesfincalanoguera.com must use and keep a username and password in accordance with the following clauses:

You may choose your own username and password, but you may not use names that coincide with trademarks, company names, names of relevant public or private people, famous, relevant, or well-known pseudonyms, or swear words. and any expression, name or denomination that is contrary to the moral law. In any case nuecesfincalanoguera.com will reserve the right to eliminate or deny said user names in the event that it is understood that it meets any of the exceptions reported in this paragraph.

The user/client of nuecesfincalanoguera.com undertakes not to provide their name and access code to third parties, in order not to incur liability for the fraudulent use of said data. In case of loss  or theft, you must communicate this loss through the channels previously mentioned to nuecesfincalanoguera.com so that we can disable the use of the said name and password.

nuecesfincalanoguera.com is exonerated from all liability for fraudulent use and/or lack of diligence by the user of their username. access and password, whatever the damages or losses.

III. RIGHTS AND OBLIGATIONS OF FINCALANOGUERA.COM

nuecesfincalanoguera.com may temporarily suspend the service of its website without prior notice for all those actions that it considers appropriate to carry out and that involve technical reasons for said suspension. Likewise, you may delete, block and/or suspend both user access and comments when they do not comply with the presumed lawful use and do not fall within current legislation. Likewise, these eliminations and blocks could be carried out in order to prevent possible illicit uses according to the criteria of fincalanoguera.com.

IV. FINCALANOGUERA.COM CONTENTS

nuecesfincalanoguera.com is exempt from any content, information, opinions or comments sent or disseminated through its website, domain, email email or portal nor will it be responsible for the use that the client and/or user makes with that information.

V. ORDER

The order will be processed and placed through the website nuecesfincalanoguera.com and will only be reflected and accepted when payment is made and can be verified by nuecesfincalanoguera.com.

The price of an item in an order will be maintained for a maximum of 3 days, and may change depending on the pricing policy of nuecesfincalanoguera.com< /a>

Items that are not in stock will either not appear or an order cannot be placed on them, and if the client so deems it, they may contact nutsfincalanoguera.com through the channels enabled to know the replacement time if it is feasible.

Any incident that occurs after placing the order with the requested items will be communicated to the customer as soon as possible. In the case of disagreement, the customer may cancel the order and the amount will be refunded through the payment method used when placing the order.

The place to which the purchased items must be sent will be reflected in the purchase form. If the order is actually placed after 4:00 p.m., it will begin to be processed by the nuecesfincalanoguera.com staff the next day. To do this, payment for said order must be duly accredited. In the event that nuecesfincalanoguera.com cannot prove said payment for all purposes, the order will not be processed and will remain on hold as if it had not been made. .

Once payment has been verified by nuecesfincalanoguera.com, an invoice will be sent to the place where the order was sent, together or separately from the order .

If nuecesfincalanoguera.com you have suspicions of a crime in the purchase of an item or if you have doubts about the purchase procedure carried out The user/client can cancel said order unilaterally.

VI. RETURNS

RETURN POLICIES RETURN POLICIES

If you are not satisfied with the pieces purchased, the maximum period for making returns is 14 calendar days from receipt of the order.

If it is detected that the product has been used, manipulated or damaged due to negligence or another factor, the return of the product will not be accepted. Items that have been purchased personalized and/or engraved with name, photo or whatever the personalization method may be, can never be returned or exchanged.

All our products are shipped in perfect condition, having passed a rigorous quality test. In the event that a defect is observed upon receiving the product, it must be reported as soon as possible so that the replacement can be made immediately. In the event of a return being made without prior information on the status of the product, the return of the part will not be accepted.

WE RECOMMEND carefully review all products before making the return, to ensure that everything returns in perfect condition so that we can proceed with its return.

If the payment for the order has been made by credit card or PayPal account, we will refund the amount of the product to the card or PayPal account with which the payment was made.

The cost of the return is free.

Return procedure

The customer can return the item through any means permitted by law, including the following:

B. You must include in the return, the item, the boxes and bags and the warranty certificate that accompanies each item, and it must be the original in all cases.

C. Once we receive the package and verify that what is described in section B appears, we will contact you by sending a confirmation email or we will call you by phone to give your approval or not to your return.

VII. PRICES

All our prices include VAT, current at all times, and are valid at the time they occur. In the event that you request a product that is not in stock, we will notify the customer with the option of immediately canceling the order with a full refund through the same method from which the payment was made. or replace it with a product with similar characteristics, always at the customer's discretion.

Due to the harvest periods and the collection of each season, our nuts may be available with several references, varying their price depending on the size and available stock. The product reference on the website will vary depending on the available stock of the item.

The expenses involved in purchasing an item at nuecesfincalanoguera.com are specified in the section corresponding to transportation. It may vary depending on the policy that nuecesfincalanoguera.com marks at any time. In any case, the user/customer will know in advance and for each item the cost of said transportation, as well as the cost of any requirements to send the sale to the place designated by said user.

VIII. TRANSPORTATION AND DELIVERY TIMES

nuecesfincalanoguera.com will send orders as soon as possible within a period of 2 to 4 business days for a standard order From the moment said order is paid, we consider working days from Monday to Friday, except for official holidays marked in the official calendar for the city of Huesca. However, when this deadline cannot be met, nuecesfincalanoguera.com will contact the customer to send them the new delivery date and will request your agreement to carry it out on a new date and can be canceled immediately.

We have the following shipping methods:

– HOME SHIPPING: You will receive your order at the shipping address that you provide us in your order. From the moment you receive the shipping confirmation, they will deliver it the next day.

Delivery times depending on location will be as follows:

– Item in central warehouse: Shipping in 1 – 3 days after payment is reflected.
– Item in secondary warehouse: Shipping in 1-3 days after payment is reflected.
– Customized item: 3-4 days after order.
– Items out of stock: 15 days, always notifying the customer and maintaining contact to know the status of their package.

– SHIPPING TO POST OFFICE: Your order will be sent to the Post Office of your choice, from the moment you receive the shipping confirmation (see times above) it will be available in 48/72 hours at the office.< /p>

The shipping cost is €4.95 as long as the order amount is less than €60. From this figure, transportation will be free. This rule is valid for the entire peninsula and the Balearic Islands. For the Balearic Islands, the shipping cost is €8.95 if it is less than €60.

We currently ship orders to Peninsular Spain, the Balearic Islands and territories within the EU.

During campaign periods, delivery times may be delayed due to the high volume of orders.

In any case nuecesfincalanoguera.com will not be responsible for non-delivery of the customer's order in time and place when this is due to no fault of its own. a nuecesfincalanoguera.com

The client must sign the delivery note that the carrier shows him, giving his consent to the delivery.

To correct errors in delivery, the customer must record in the observations section of the delivery note the non-conformity with respect to the merchandise, packaging or other anomaly detected in the delivery.

Likewise, nuecesfincalanoguera.com reserves the right to recover an item in case of non-payment.

IX. JURISDICTION AND LEGISLATION

These General Conditions are governed by Spanish law. The parties submit, at their option, for the resolution of conflicts and waiving any other jurisdiction, to the courts and tribunals of the user's domicile. Likewise, as an entity attached to Confianza Online and in the terms of its Code of Ethics, in case of disputes related to online contracting and advertising, data protection and protection of minors, the user may resort to the Confianza extrajudicial dispute resolution system. Online (www.confianzaonline.es).

The User/Client declares to have read, know and accept these General Conditions in their entirety.